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How to use the Staff Account feature?
How to use the Staff Account feature?
Learn how to share role-based access with your staff.
Jyotbir Lamba avatar
Written by Jyotbir Lamba
Updated over a week ago

With the Staff Account feature, you can now share your store's access with the staff and assign roles. This feature is available only on Dukaan Web.

To invite your staff to access the store, go to Store settings.

Click on the Staff Accounts section to invite people.

Click on Add staff account button to begin. Here, you need to enter the details such as Email or mobile number, their name, and assign a role.

You can choose from three roles:

  1. Admin - Can access the complete store and features

  2. Manager - Can access all the features except Payments, Accounts, and Reports

  3. Staff - Can access only Orders and Delivery features

Once you've entered all the details, click on Send invite button. An invite will be sent to their email or mobile number. Your staff person can accept the invite and start managing your store.

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After you send an invite, you will also see a pending state till the time your staff accepts the invite.

Note: You can add up to 5 staff accounts. On the Agency and Enterprise plans, you can add up to 10 staff accounts per store. To know more about the pricing plans, you can click here.


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