What is a domain?

How to link an existing domain to your Dukaan store?

Note for Cloudflare users

Linking your sub-domain to Dukaan


What is a domain?

A domain is the URL or website address where your customers go to find your store online. You can link your existing third-party custom domain to your Dukaan store.


How to link an existing domain to your Dukaan store?

To link an existing domain, click on your store name at the top of the dashboard to go to the Store Settings on Dukaan Web.

Now, navigate to the domains section and click on Connect.

Now enter the existing domain that you want to connect with Dukaan and click Verify

Connect your domain by adding two A records from where you bought your domain.

For example, if you bought a domain via GoDaddy, log in there and create an A record. Enter the details for your new A record as follows:

  • Type: The hostname for the A record. Type A to put the A record on your root domain.

  • Host: @

  • Points to: The IP address for your A record. Copy the IP below as shown in the image and paste it into A record. IP Address: 103.181.194.5

  • TTL: How long the server should cache information. The default setting is 1 hour.

Once you've added the A record on the domain name provider, click on Connect.

Now, you will see the below screen. Add the details for your second A record as follows:

  • Type: A

  • Host - www

  • Points to: The IP address for your A record. Copy the IP below as shown in the image and paste it into A record. IP Address: 103.181.194.5

  • TTL: How long the server should cache information. The default setting is 1 hour.

Once done, click on the Connect button. The domain name will be connected to your Dukaan store within 24 hours.


Note for Cloudflare users

If you are using Cloudflare to host your DNS, please disable the proxy option for the above A records. With proxy enable we won't be able to issue SSL certifications and thus the domain linking will not work correctly.


Linking your sub-domain to Dukaan

In case you want to connect an existing sub-domain to Dukaan, please follow the below steps:

Instead of adding the @ (root) record, add your subdomain.

Add your subdomain from the seller dashboard and then create this entry in your DNS

Type: A

Host: shop

Value: 103.181.194.5

Click on Connect to complete linking your subdomain.

Note: SSL certificate provisioning is automated, you just have to point the subdomain (eg store.xyzsite) to our IP and add it in your dukaan dashboard. You don't have to manually upload any certificate etc.


Read More

How to renew your custom domain?

How to change store link or URL?

How can I add my custom domain name from Dukaan?

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