It is unfortunate that you have decided to leave us. If there is anything we could do to help improve your Dukaan experience, we would definitely be happy to help. We would appreciate it if you could speak to our Support team on +91 80 4719 0430 to help us understand why you feel Dukaan is not the app for you.

However, if you still want to go ahead and delete your account, we would respect your decision.

Note: If you delete your account, your store’s entire data will be deleted and you won’t be able to restore it.

You can delete your account by clicking on Account and then clicking on Edit business details. Click on the Delete my account button at the bottom.

Accept terms and conditions and click on Continue to deletion button.

You’ll be asked to select a reason to delete your account. Select an appropriate reason.

Now, verify your mobile number with which you created the account. Click on the Get OTP button to proceed.

Enter the OTP and click on the Delete my account button at the bottom to permanently delete your account.

Did this answer your question?