How to use the Tawk.To plugin?

How to use the Tawk.To plugin?

Over 3,800,000+ business users use the a FREE live chat app that lets you monitor and chat with visitors on your Dukaan Store. is designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.

Compatible with all modern browsers, is free live chat software created out of the growing need for businesses to respond in real time, with real people.

Why Use is a free live chat app that integrates seamlessly with Dukaan. More than 250000 companies use to provide real-time support and service to their customers.

  • 1-Minute Setup - Quick and easy to set up on your website

  • Start Chatting - Invite team members, and start chatting with your customers

  • Track Progress - Monitor and review your team's progress over time, check chat history, and check performance analytics

Now, never lose another lead or sale again, with you can monitor and chat with your website visitors when they need it most.

How Much Does This Cost? app is completely free. To learn why is free visit

Support offers 24×7-365 live support, visit and initiate a chat or send us an email at [email protected].

Don’t have a account? Create one for free here!

How to use the Tawk.To plugin?

To start using the plugin, you can follow these steps:

  • Create an account or log in to

  • Create a property and the widget for your online store

  • Click on the settings icon at the bottom left of the page

  • Now, go to the Chat Widget section in the left sidebar (under the channels heading)

  • From this page, you'll find a section called Direct Chat Link.

  • Copy the <PROPERTY_ID>/<WIDGET_ID> part from this link and paste it into the Dukaan plugin's settings page. For example, if your direct link is, then the code to be copied would be 62c7e3667b967b1179989d99/1g7ed0iph

The chat widget should be visible on your site now. You can reach out to Dukaan's support team for help with the integration.

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