How to use the LiveChat plugin?

How to use the LiveChat plugin?

Live chatting will speed up your customer service and positively impact your sales. Use LiveChat to assist your visitors exactly when they need it. This means more purchases and a higher average order value. Instant answers in real-time.

LiveChat is the fastest way to help your customers - and they’ll feel it, too. One live chat agent can talk with several customers at a time and still retain the same high customer satisfaction rates. This added efficiency will reduce your overall spending on customer service.


  • Chat tools & customer engagement

  • Chat widget customization

  • Ticketing system

  • Messaging channels

  • Team management

  • 200+ integrations

How to install LiveChat on your Dukaan store

Here’s how you can start using the LiveChat plugin:

  • To start using this plugin, create an account or log in to LiveChat.

  • Navigate to the Settings tab from the left sidebar.

  • Click on the Website under Channels.

  • Copy the license ID under the code box in the “Install LiveChat code manually” option.

  • Paste this license ID in the input in the Dukaan plugin’s settings page after installing it.

Click on Update to start using LiveChat on your Dukaan store

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