This article outlines the updates and changes for stores under the Silver, Gold & Platinum Plans for Dukaan.
New Plans Which are Free, Starter, and Growth Have been launched and are effective from 1st Oct 2023
The updates mentioned for old plans will be effective from 11th Oct 2023
For Store owners who are currently active on older versions which are Silver, Gold, and Platinum, there are a few changes that are being done as per our terms and conditions mentioned here at Point 10.3 Under User Obligations
The Company may in future charge a fee or charges, as intimated from time to time on the Platform, for registration on the Platform as Users especially for maintaining an official account, for availing services provided by the Company through the Platform.
Currently, the Company does not levy any charges/fees for registration, access or maintaining an account on the Platform. The Company reserves the right to introduce new services including any premium or paid services or modify or discontinue any existing services provided on the Platform.
Changes to the Terms or any of the Policies of the Company shall be published on the Platform and such changes shall automatically become effective immediately after they are published on the Platform.
You are requested to visit the Terms and various Policies links on the Platform often to keep abreast of any amendments
For Silver, Gold & Platinum Plans (effective from Oct 11th, 2023)
Access to Dukaan Seller Web, Dukaan Seller Web will now be accessible across all plans including silver.
Introduction of Dukaan Service Fee, A service Charge levied on every order processed using the Dukaan Platform, the service charges are not related or combined with payment gateway charges.
The Various service charges as per your plan can be found below, and more details about the charges can be found in these articles as well.
https://dukaan.help.center/article/1014-dukaan-service-fee-payment-gateway-charges
https://dukaan.help.center/article/1015-dukaan-credits-bills-invoicing
Here's the updated pricing
Here is the new pricing structure for the sellers, who were running on the old plans of Dukaan.
Silver Plan - Old Charges - PG Fees 2.99% Has been Removed and 4.99% Dukaan Service + Payment Gateway Charges Will be applicable from 11th Oct, 2023
Gold Plan - Old Charges - PG Fees 1.99% Has been Removed and 3.99% Dukaan Service + Payment Gateway Charges Will be applicable from 11th Oct, 2023
Platinum Plan - Old Charges - PG Fees .99% Has been Removed and 1.99% Dukaan Service + Payment Gateway Charges Will be applicable from 11th Oct, 2023
New Plan Pricing:
Free Plan: 4.99% Service Fee, 200 INR/2.5$ Cap, Gateway Charges as applicable.
Starter Plan: 3.99% Service Fee, 200 INR/2.5$ Cap, Gateway Charges as applicable.
Growth Plan: 1.99% Service Fee, 200 INR/2.5$ Cap, Gateway Charges as applicable.
Silver Plan: 4.99% Service Fee, 200 INR/2.5$ Cap, 2.99% Old PG Fee Deprecated.
Gold Plan: 3.99% Service Fee, 200 INR/2.5$ Cap, 1.99% Old PG Fee Deprecated.
Platinum Plan: 1.99% Service Fee, 200 INR/2.5$ Cap, 0.99% Old PG Fee Deprecated.
Infinity Plan: 0.99% Service Fee, 200 INR/2.5$ Cap, Gateway Charges as applicable.
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